Hey,

I have a 2000x800 at 200 DPI image (10"x4") that I wanted to put at the top back shoulder position. I tried on both the men's sleeveless tee and the women's tank top. In both cases the image was shrunken and given a max height of 1.6 inches. Is this supposed to be normal? If so, why is the template 10x4" and why does the image with the shoulder selection button display the proper size (compared to the 10x10 button next to it)??

Thx for any help.

No, it's not normal. Looks like a bug since the site maintenance. http://forums.cafepress.com/ev...84310838/m/271101692

Please file a detailed bug report to keep this high on the fix list.

I'll list my problems in that error post, but is there an official bug report form somewhere? I am having a hard time finding it.

http://forums.cafepress.com/ev...f/144104/m/470102661

The easy way to find it is to click the Help link (Top right) or Customer Service (bottom middle). Bottom of the page is Email us - which is the Bug Report.