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Picture of chris g
Posted
Hi all - I recently had my premium shop professionlly redesigned and rebuilt. I am very hapy with the results and all was going well until recently.

Yesterday I was in the store and noticed that there were many items missing from the store sections. I checked the section page inside CP and it was all in order. I went to my admin page and cleared the cache but still the store section does not display as I have built it in CP.

I tried adding a new product and updating but that changed nothing.

Any ideas on what the issue and the fix might be?

Thanks,

Chris

Ps. If you are a bright spark and have a solution, please reply in ENGLISH as I understand very little computerspeak.
 
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Picture of BGryphon
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The only way to offer a suggestion would be if you provide a link to your shop for people to see.


Brian Gryphon, division of The Digital Gryphon LLC
Google me for blog and web-sites
 
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Picture of BoltZ22
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quote:
Originally posted by chris g:
Yesterday I was in the store and noticed that there were many items missing from the store sections. I checked the section page inside CP and it was all in order. I went to my admin page and cleared the cache but still the store section does not display as I have built it in CP.


This paragraph confuses me. Is this issue with your Cafepress Shop or with an outside website/program like CPShop?


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BoltZ DesignZ - Automotive Apparel For The Automotive Enthusiast - AFFILIATE ME
A wise man (blipfish) once said: "Just go with it. Sanity is entirely over rated. Smiler"
 
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Picture of chris g
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BoltZ - you are not confused. I may not have been clear. But you have put your finger on the problem. I don't know where the problem lies, whether inside CafePress or CPshop, although I suspect it is in CPshop...
 
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CafePressVoice Merchandise Team
Picture of kippy
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Check out Marty's forum for a fix.
 
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Picture of chris g
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I have checked Marty's forum. Several others have posted about similar problems with no reply! One person went so far as to delete a section because the products were not loading.
 
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Picture of chris g
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quote:
Originally posted by kippy:
Check out Marty's forum for a fix.


i have checked Marty's forum and noticed that mine is not a unique situation. However no one else seems to have been offered a fix.
 
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moderator
Picture of Ophelia
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Picture of chris g
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quote:
Originally posted by Ophelia:
Try this thread: http://www.marty.net/cgi/marty...=1255090669&start=14



Thanks Ophelia. I did get a reply from Marty with the fix. My only problem now is figuring out how to get to that page. I found a page with the right code and I found the spot where to insert the new code but I couldnt edit to add the new lines.
 
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