I would appreciate immediate discussion with a member of staff regarding my recent billing.

The forum is made up mostly of peer to peer assistance. Generally CP staff does not respond to posts here on the forum.

With this being an account related issue you definitely need to contact CP directly.

1-877-809-1659. International customers, please call 1-402-517-4480.

You can use THIS form to email Cafepress.

Thanks, I'll phone, unless there's some way to convice a CP staffer to get on the chat room and save me an international call!